How Do I View the Details of Abandoned Checkouts?

Hi, There have been many abandoned checkouts in the past two days, where can I see the details of the abandoned checkouts?Thanks!


Trevor from SHOPLAZZA here. Welcome to the Community!

Viewing the details of abandoned checkouts can help merchants better understand order information, recover customers without delay, and improve order conversion rate.

1.Click the Order you want to view, and look through the details page. Order details include contact information and order information.

In order details, you can view order number, order status, add order tag, order notes, total price, discount, shipping cost, taxes, and order cancellation.

In the Contact information section, you can view delivery method, delivery information, and notes.

I hope this is helpful, please let me know if that works for you, thanks!

If you have any further questions, be sure to reach out to SHOPLAZZA support.