Deleted Products

So it’s been the worst work week of my life

Monday evening I deleted old products that had zero quantity, I’ve doing this for years now so I know this is what I did.

Tuesday morning my colleague mailed me to say that all of the products added in the past 6 weeks were gone off the system, I know I didn’t delete these products

We have over 5000 products and my question is… Is there any quick way of identifying what deleted this excel sheet? Help please

Hi @Leah

Trevor from SHOPLAZZA here. Welcome to the Community!

Believe me when I say I know how you feel right now, it has happened to me in the past as well.

When importing products, you can choose to import them manually or through a csv file.
If you used a csv file, you should be able to add more products easily.

If you need help with any other types of questions, please contact us.

Thank you!

Unfortunately, when you delete a product, it is permanently deleted from SHOPLAZZA.

If you recently exported products (.csv) from SHOPLAZZA, you can compare the product data in the .csv file with the currently available products.

Hope that helps! If you have any further questions, be sure to reach out to SHOPLAZZA support.

1 Like