Abandoned Checkouts

How to improve the conversion rate?

Hi,@Frankie
Trevor from SHOPLAZZA here. Welcome to the Community!

Timely recovery of abandoned checkouts will improve order conversion rate.

Select the order from the recoverable list for email recovery.

1.Start here: SHOPLAZZA admin > Orders > Abandoned checkouts > Recoverable

2.Check the abandoned checkouts that need to be recovered.

3.Send a recovery email to the customers.


4.Set whether a discount code is required when sending a recovery email.

5.Select the email template.

6.Send an email.


I hope this is helpful, please let me know if that works for you, thanks!

If you have any further questions, be sure to reach out to SHOPLAZZA support.